Whether you buy our products or not, we welcome you to send us a question. Whether it's about the winding wires, motor coils or the coil manufacturing equipment, we have professional engineers to answer your questions in a timely manner, to ensure that you can get an accurate and professional response.

When you have a customization demand for our motor coil manufacturing equipment, we will transmit your demand to our technical personnel as soon as possible to make a customized plan for your confirmation, and we will also inform you of the performance of the custom equipment in a timely manner. After your confirmation, we will hand over to the manufacturing workshop for processing and manufacturing, and will inform you of the manufacturing progress and process in a timely manner, so that you have a clear and comprehensive understanding of the progress of customization.

After the coil manufacturing equipment arrives at your factory, if you need, we will agree with you on the installation time and send professional technicians to your factory for installation and debugging of the equipment to ensure that the equipment is in a high-performance state when you are in production.

During commissioning of the equipment on site, the technician will provide detailed training to the person who in charge of the equipment or the actual operator in your company.

The training course includes operation, maintenance and troubleshooting to ensure that your personnel are able to operate the equipment individually and deal with common problems.

You are welcome to ask any questions you may have about your equipment and process, and our technicians and engineers will provide you with tailored solutions.

After receiving your request for repair and maintenance service, we will organize professional personnel to analyze the problem as soon as possible and provide you with appropriate solutions.

We will provide technical solutions and telephone support, if you can handle the service by yourself, we are free of charge; if you can't handle the service by yourself and need our technicians to deal with it on site, we will provide free or preferential fee service according to the warranty status of the equipment.

For on-site service, we will arrange the seasoned service personnel to your site for equipment repair or maintenance, and provide professional technical explanation, analysis and related fault maintenance training.

If you need to upgrade or replace parts, we can also supply you with relevant product accessories and installation and replacement instructions, to ensure that it can be used correctly. For complex equipment modifications or installations, we can also send technicians to assist you with on-site installations if needed.